Skip to main content

Privacy Collection Notice for customer due diligence

View PDF of Privacy Collection Notice

This privacy collection notice from CMM Quay Legal Group outlines why we collect your personal information, what we collect, how we collect it and who we share it with.

Why we need to collect your information

We collect your personal information to comply with the ‘Customer Due Diligence’ requirements in the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act). This includes to:

  • establish and verify your identity before providing certain services to you or the person you are acting on behalf of
  • assess and manage potential money laundering, terrorism financing, proliferation financing risks or related compliance risks associated with the provision of our services
  • make reports required by law under the AML/CTF Act
  • meet record keeping obligations under the AML/CTF Act.

What personal information we collect

We collect the following types of personal information:

  • your full name, date of birth, residential address, other contact details, job titles
  • photo ID and unique identifier, such as a passport or driver’s licence number
  • services and transactions obtained, offered and supplied including usage history, and information about the time, place, and circumstances of our interactions with you.

We also collect the following sensitive information:

  • whether you are a member of any political associations, professional or trade associations whose information may be used to verify your occupation or determine whether you are a politically exposed person.

How we collect your information

We will generally collect your personal information before providing a Designated Service as defined in the AML/CTF Act:

  • directly from you or others on your behalf.
  • by referring you to a third party identity verification service to collect personal information on your behalf, such as Infotrack or Australia Post.
  • from registers of companies, trusts, or public records (such as court records, regulatory filings, land registries, bankruptcy register, Department of Foreign Affairs and Trade), financial institutions or professional intermediaries such as Dow Jones Risk and Compliance Service, World Check- London Stock Exchange Group or Precise Background Services.

Who we may share your information with

We usually disclose certain personal information to various Government bodies and organisations including, without limitation, state revenue authorities, land registries, courts, Australia Taxation Office, Infotrack, government and private service providers, PEXA, credit reporting bodies and other third-parties. Personal information such as your name and address may be disclosed to, for example, real estate agents, financiers, brokers, strata managers, and solicitors or conveyancers acting in a property transaction.

We disclose the information for, or in relation to, the matter in which you instruct us, for the provision of legal services to you, to assist with AML/CTF obligations including identity verification and storage, and as required by law.

We may also share your personal information with AUSTRAC to meet our legal and regulatory obligations under the AML/CTF Act or the AML/CTF Rules.

What happens if we cannot collect your information

If you do not provide us with your personal information, we may not be able to verify your identity and provide you (or the person you are acting on behalf of) with the services you have requested.

Your privacy rights and our privacy policy

Our Privacy Policy contains further information about how we will handle your personal information and how you can access and correct your personal information. It also outlines how to lodge a complaint and how that complaint will be managed if you are concerned about how we handled your information. You may access and review our Privacy Policy through our website www.cmmquaylegal.com.au.

How to contact us about your privacy

You may contact Harry Papadopoulos for your privacy enquiries and requests on mail@cmmquaylegal.com.au or by phoning (02) 9221 4244.

Date reviewed: 04.07.2026